Problem with Travel Link-fuel prices

First off, I'd like to start by saying I can't remember the last time I've received WORSE customer service, extremely aggravated with Sirius.

Here's where the problem developed: ever since about two weeks after I took delivery of my truck (mid June) all the fuel prices show n/a. After numerous calls talking to people who do not share the same first language as myself, there is still no change.

I'm just curious if anyone else has experienced these problems or have any ideas. And yes ALL the other features work in the travel link menu.